FREE SERVICES

PremiumSide Hosting offers multiple free services for all paid users. By using any free Services offered by PremiumSide Hosting, you hereby agreed to be bound by the terms listed below.

Such free services may vary depending on the products or hosting plans that you have purchased.

1. SITE MIGRATION

1.1. We offer a one-time site migration entirely free from your old host for most of our hosting plans, except WordPress Hosting – Bronze.

1.2. You must provide us full access to your old hosting account in order for us to complete the site transfer.

1.3. Site transfer will be complete within 24 hours upon successful submission with the accurate access given.

2. SITE INSTALLATION

2.1. We offer a one-time site installation entirely free for all Premium WordPress Hosting and Corporate WordPress Hosting.

2.2. You must provide us with the installable WordPress theme or template files or folders in full.

2.3. Make sure that all the files are compatible for WordPress We are not responsible for converting any other type of websites into WordPress website. 

2.3. Site installation will be complete within 4 hours upon successful submission with the correct files or folders.

3. SITE OPTIMISATION

3.1. We offer a one-time site optimisation entirely free for all Premium WordPress Hosting and Corporate WordPress Hosting.

3.2. Site optimisation is redeemable once every 3 months (Quarterly), 4 times annually.

3.3. You must provide us full access to your WordPress hosting account in order for us to complete the site optimisation service.

3.4. Site optimisation will be complete within 48 hours upon successful request.

3.5. Completion time may vary depending on size of the website.

4. CLOUDFLARE® MANAGEMENT

4.1. Users with their domain names register, renew, transfer or having active hosting accounts with us are eligible to enjoy such service entirely free. Each hosting account is only eligible for one domain’s DNS management service.

4.2. By using this free DNS Management Service, you hereby give full consent for us to become your domain name’s DNS Manager. In such, you will lost direct admin access to the DNS of the domain names which are under our management.

4.3. By using this free DNS Management Service, it will not affect your ownership of the domain name which utilise this service. You will still remain the full ownership of the domain name.

4.4. PremiumSide Hosting uses CloudFlare (free version) to manage the DNS of your domain names. In order for us to manage your domain names on your behalf, you must change the domain names nameservers to the new nameservers listed as below. Please be informed that after changing the nameservers, it might take up to 48 hours to be propagated.

  • roan.ns.cloudflare.com
  • rosa.ns.cloudflare.com

4.5. You must notify PremiumSide Hosting the domain names which you want us to manage after the change of the nameservers via live chat or Ticketing System.

4.6. PremiumSide Hosting will assist you on:

  • Add / Edit / Remove any DNS Records
  • Activate / Deactivate any free features offered by CloudFlare on the free plan

CLOUDFLARE® PAID PLAN

4.6.1. Optionally you will be able to upgrade your CloudFlare’s Plan from free to paid, you can do so by contacting our customer support via LiveChat or Ticketing System.

4.6.2. You will be able to upgrade to Pro Plan $21/mo or Business Plan $210/mo ( View CloudFlare’s Official Pricing ).

4.6.3. The above pricing include an additional 5% transaction fee. 

4.6.4. You are responsible for the additional CloudFlare’s pricing fees and are payable directly to PremiumSide Hosting on a monthly basis. After payment, that particular DNS domain name will be upgrade accordingly.